Terms of service

OVERVIEW

This website is operated and maintained by Starters & Alternators UK, a trading name of Mid Ulster Rotating Electrics Ltd. Throughout this site, the designations “we”, “us”, and “our” refer directly to Starters & Alternators UK. By accessing this platform, including all information, tools, and digital solutions provided, you (the user) agree to accept and comply with all terms, conditions, directives, and notices set out here.

By browsing our store or purchasing products from us, you engage with our Service and consent to be legally bound by these Terms of Service ("Terms"), alongside any supplementary policies linked herein. These conditions apply to all visitors, including browsers, customers, trade clients, merchants, and content contributors.

Please examine these Terms carefully before using our platform. Accessing any part of this site confirms your full agreement to these provisions. If you do not consent to every condition outlined, you are prohibited from accessing the website or utilising its services.

Any new features, enhancements, or tools added to the live store will automatically fall under these Terms. You may review the active version at any time on this page. We reserve the right to revise or replace any section of these Terms by publishing updates directly to the site. It remains your responsibility to inspect this page periodically for revisions. Continued use of the platform after updates are published signifies acceptance of those changes.

Our store is hosted via Shopify Inc., providing the e-commerce foundation that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE CONDITIONS

By agreeing to these Terms, you confirm that you have reached the legal age of majority in your place of residence, or that you are of legal age and have provided consent for any minor dependents under your care to use this website.

You may not use our components or platform for any unlawful, illegal, or unauthorized actions, nor violate any regional or national laws (including copyright and intellectual property legislation) during your use of the Service.

You must not transmit malicious code, worms, viruses, or any destructive software. Any violation of these terms will lead to the immediate cancellation of your access and services.

SECTION 2 – GENERAL RIGHT OF SERVICE

We reserve the right to refuse service to any party for any valid reason at any time.

You acknowledge that your non-financial content (excluding credit card details) may be transmitted unencrypted across various networks and undergo technical modifications to align with device and network requirements. Payment card information is encrypted at all times during network transmission.

You agree not to reproduce, duplicate, copy, sell, trade, or exploit any element of the Service, site access, or platform contacts without obtaining prior explicit written authorization from us.

Section titles are included solely for readability and do not limit or alter the application of these Terms.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We accept no liability if information provided on this platform proves inaccurate, incomplete, or outdated. The material presented serves as general reference only and should not be relied upon as the primary basis for decision-making without consulting direct, more precise, or more timely information sources. Reliance on site content is entirely at your own risk.

This website may display historical data provided strictly for reference. We reserve the right to update site content at any time without obligation to update past materials. You agree that monitoring updates to our website is your responsibility.

SECTION 4 – PRICING & SERVICE MODIFICATIONS

Product prices displayed on our website are shown in British Pounds (GBP). Prices are subject to modification without prior notice.

Order Acceptance & Contract Formation: The display of products on our website constitutes an invitation to treat, not a legally binding offer. A binding contract of sale is formed only when we explicitly accept your order and dispatch the purchased goods. 

We retain the right to modify, adjust, or discontinue any product line, feature, or service (or part thereof) at any point prior to order acceptance without notice. We hold no liability to you or any third party for price adjustments, suspensions, or service discontinuations.

SECTION 5 – PRODUCTS & PURCHASES

Select products or services may be offered exclusively online through our store. Quantities for these items may be restricted, and returns or exchanges are handled strictly according to our Refund Policy.

While we make every effort to display product imagery, specifications, and colors as accurately as possible, we cannot guarantee your screen display will perfectly reflect exact colors.

We reserve the right, but are not obligated, to limit product sales or services to specific individuals, geographic regions, or legal jurisdictions on a case-by-case basis. We also reserve the right to cap order quantities per item. Descriptions and pricing are subject to change at our sole discretion without notice. We reserve the right to discontinue any product line at any time. Any offer made on this platform is void where prohibited by law.

We do not warrant that product quality, specifications, or materials purchased will meet individual expectations, or that operational errors in the site will be corrected instantly.

SECTION 6 – BILLING & ACCOUNT ACCURACY

We reserve the right to decline or cancel any order placed with us. At our discretion, we may cap or eliminate quantities purchased per individual, household, or order. These limits may extend to orders using the same account, payment method, or billing/shipping addresses. If an order is altered or canceled, we will attempt to reach you via the email, billing address, or phone number supplied at checkout. We reserve the right to restrict or block orders that appear to be placed by unauthorized resellers, trade dealers, or distributors.

You agree to provide current, accurate, and complete account details for all purchases made on our platform. You agree to update your account, email address, and payment card details promptly to ensure seamless transaction processing and customer service contact.

For further clarification, please consult our Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may supply access to specialized third-party tools that we neither monitor, control, nor influence.

You acknowledge that access to these tools is provided "as is" and "as available" without warranties, representations, or endorsements of any kind. We accept zero liability stemming from or linked to your use of optional third-party software or tools.

Your use of any optional tools on this site is done entirely at your own discretion and risk. Ensure you review and accept the terms set out by the relevant third-party providers before use.

Future site features or services introduced through the store will automatically be bound by these Terms of Service.

SECTION 8 – EXTERNAL LINKS

Certain content, units, or services available via our platform may incorporate third-party resources.

External links on our store may direct you to independent websites unaffiliated with us. We are not responsible for inspecting or evaluating their content or accuracy, and we assume no liability for third-party websites, materials, or products.

We hold no responsibility for losses or damages incurred through transactions made on third-party websites. Please carefully review the policies and operational guidelines of third-party platforms prior to completing transactions. Concerns or claims regarding external products must be directed to the third party involved.

SECTION 9 – USER REVIEWS & SUBMISSIONS

If you submit specific content at our request (such as contest entries) or send unsolicited suggestions, technical ideas, plans, proposals, or feedback online, via email, or by post (collectively termed 'comments'), you grant us permission to edit, publish, translate, distribute, and utilize those comments across any medium without restriction. We carry no obligation to: (1) maintain any submissions in confidence; (2) pay compensation for user comments; or (3) respond to any submissions.

We reserve the right, without obligation, to screen, modify, or remove content that we deem unlawful, offensive, threatening, defamatory, explicit, or in violation of intellectual property rights or these Terms.

You confirm that your comments will not infringe upon third-party rights, including copyright, trademark, privacy, or personal rights. You further guarantee that your comments will not contain unlawful, abusive, or obscene material, nor carry computer viruses or malware designed to compromise site functionality. You must not use a false email address or misrepresent your identity when submitting feedback. You remain solely responsible for the accuracy of any statements you make. We accept no responsibility or liability for comments posted by you or any third party.

SECTION 10 – DATA PROTECTION

Your submission of personal details through our e-commerce platform is handled in accordance with our Privacy Policy.

SECTION 11 – CORRECTIONS & OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions concerning product technical specifications, pricing, promotional offers, shipping fees, transit times, or stock availability. We reserve the right to correct errors, update information, or adjust/cancel orders without prior notice if any site information is incorrect (including after an order has been submitted, prior to dispatch).

We assume no obligation to update, amend, or clarify site information—including pricing details—except where mandated by law. No specified update date on this platform should be taken to indicate that all listed information has been modified or refreshed.

SECTION 12 – RESTRICTED USES

In addition to prohibitions set out elsewhere in these Terms, you are explicitly prohibited from using the platform or its content:

• (a) For any illegal or unauthorized purpose;

• (b) To encourage or solicit others to perform illegal acts;

• (c) To breach local, national, or international laws, regulations, or ordinances;

• (d) To infringe upon or violate our intellectual property rights or those of third parties;

• (e) To harass, abuse, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

• (f) To submit misleading or fraudulent information;

• (g) To upload viruses, trojans, or malicious code that impairs site operations or related infrastructure;

• (h) To harvest or track personal data of other users;

• (i) To engage in spamming, phishing, pharming, scraping, or crawling;

• (j) For any immoral or inappropriate purpose;

• (k) To bypass or compromise the security safeguards of the Service, website, or connected networks.

We reserve the right to terminate your account and block access to the Service for violating any restricted use policy.

SECTION 13 – DISCLAIMERS & LIMITATION OF LIABILITY

We do not guarantee or warrant that your use of our platform will be uninterrupted, timely, fully secure, or error-free. We do not warrant that results obtained through website usage will be 100% accurate or reliable.

You agree that we may temporarily remove or cancel the Service for indefinite periods at any time without prior notice.

You explicitly agree that your access to, or inability to use, the platform is at your sole risk. The site and all products delivered through it are provided (except as explicitly stated by us) 'as is' and 'as available' for your use, without representations, warranties, or conditions of any kind, express or implied—including implied warranties of merchantability, quality, fitness for a specific purpose, durability, title, and non-infringement.

Under no circumstances shall Starters & Alternators UK, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be held liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, lost revenue, lost savings, loss of data, replacement expenses, or similar damages—arising from your use of the platform or any products purchased through it, even if advised of the possibility of such damages. Where statutory laws limit the exclusion of liability for consequential damages, our liability shall be limited to the maximum extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Starters & Alternators UK, our parent company (Mid Ulster Rotating Electrics Ltd), affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim, demand, or legal fees brought by any third party due to or arising out of your breach of these Terms of Service, incorporated documents, or your violation of applicable laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision within these Terms is deemed unlawful, void, or unenforceable by court ruling, that provision shall remain enforceable to the fullest extent permitted by law, and the invalid portion shall be severed from these Terms. Such a determination will not impact the validity or enforceability of any remaining provisions.

SECTION 16 – TERMINATION

Outstanding obligations and liabilities incurred by either party prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms remain effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us directly that you no longer wish to use our Services, or simply by ceasing to use our site.

If, in our judgment, you fail (or we suspect you have failed) to comply with any condition of these Terms, we reserve the right to terminate this agreement instantly without notice. You will remain liable for all outstanding balances up to the termination date, and we may block your access to our Services accordingly.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision set out in these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, along with any operating rules or policies published on this website, constitute the entire agreement between you and us governing your platform usage. This agreement supersedes any prior oral or written agreements, proposals, or communications (including earlier versions of these Terms).

Any ambiguity in interpreting these Terms shall not be construed against the drafting party.

SECTION 18 – APPLICABLE LAW

These Terms of Service and any individual agreements under which we supply products or services to you shall be governed by and construed in accordance with the laws of Northern Ireland and applicable United Kingdom law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

SECTION 19 – AMENDMENTS TO TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, modify, or replace any part of these Terms by posting updates directly to our website. It is your responsibility to monitor our platform for changes. Your continued access to or use of the website following published modifications confirms acceptance of those updates.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to us at: info@starters-alternators.co.uk

Trading Address & Corporate Details: Starters & Alternators UK (Trading Name Of Mid Ulster Rotating Electrics Ltd)

Unit A11-12, Kilcronagh Business Park

Cookstown, Co. Tyrone

BT80 9HJ

Tel: 028 8676 9561

• Company Registration No: NI618006

• UK VAT Registration No: GB820645741